How to Reactivate Your Cookie Compliance Account
How to Reactivate Your Cookie Compliance Account
Your account, domains, and settings are still here. Nothing was deleted when you stopped using the service. This guide walks you through signing back in, getting your site reconnected, and turning compliance protection back on — including GPC if you weren't using it before.
If you only need one thing: visit app.hu-manity.co and sign in with the email you registered with. Most accounts can be back online in under five minutes.
Step 1 — Sign back in
Go to app.hu-manity.co/#/login and enter the email you originally registered with. If you're not sure which email you used, check past billing receipts from cookie-compliance.co — that address is your login.
If you signed up with Google, use the Google button on the sign-in page instead of typing a password.
If you signed up with an email and password and your password no longer works, use Reset Password. A reset link arrives in under a minute as long as the email exists in our system.
If the reset email never arrives, the account is most likely under a different address. Try other emails you commonly use for SaaS subscriptions. If you can't recover the original account, create a new one or sign up with Google — it takes about thirty seconds.
Sign in with Google, and link it to an existing account
The sign-in and registration pages have a Google button. When you register with it, tick the Terms box first.
Signing in with Google. If no account exists with that email, a message sends you to sign up. If an account with that email exists but is not linked to Google, sign-in offers a Link your Google account step that asks for the account's password, unless the address is an @gmail.com or Google Workspace address. If the account has no password yet, you are pointed to Forgot Password to set one first. If the account's email was never verified, verify it from the email we sent (or use Forgot Password), then sign in with Google again.
Already signed in. Open Preferences → Connected accounts and click Link Google account or Unlink Google account. Linking here asks for no password; unlinking needs a password on the account.
An account that signs in with Google only can't change its email or unlink Google until it has a password; Forgot Password sets one. The WordPress plugin's own welcome and sign-up screens have no Google option, so use the Admin Portal pages above.
Step 2 — Confirm your domain is still listed
Once you're signed in, the dashboard shows every domain you have configured.
- If your domain appears with a status of Active, your site is already protected and you can skip ahead to Step 4.
- If your domain appears with Pending or Inactive, your account is set up but your site isn't connecting — continue to Step 3.
- If your domain isn't listed, click + Add Domain and follow the prompts. You'll need to either install the WordPress plugin or paste the snippet into your site's
<head>(see Adding a Domain for details).
Step 3 — Reconnect your site
This step only applies if your domain shows Pending or Inactive.
WordPress sites
- In your WordPress admin, open the Compliance menu in the sidebar.
- Confirm the App ID and App Secret Key fields in the Domain Info card are filled in. If they are blank or you suspect they're wrong, copy them fresh from the application's Integrations page.
- Click Save and Connect (Connect Your Site if the site is not connected yet; classic screen: Save Changes).
- Return to the application. If the status is still Pending or Inactive after 30 seconds, open Configuration, click Publish Now, and then click Save and Connect in WordPress again (classic screen: Save Changes).
Non-WordPress sites
- In the application, open Integrations and copy the generated snippet.
- Paste the
<script>block into the<head>section of your site, before any analytics or advertising scripts, and save your HTML. - Return to the application. If the status is still Pending or Inactive after 30 seconds, open Configuration and click Publish Now.